Digital Marketplace
Overview
Waldur Digital Marketplace is an extension of the Waldur platform that allows to provide digital services from one organization to others in a transparent and zero-bureaucracy manner. In particular, it implements a concept of Digital Marketplace for the Government sector by allowing private sector to offer ready-made solutions according to the established policies that could be deployed in minutes and charged by the actual usage.
The main benefits of using Waldur Digital Marketplace are:
- A clear way for the the IT authority to define and enforce security and architectural policies for the public sector.
- Ability for the public sector to see and compare innovative offerings in an honest and transparent way.
- Ability to rollout a new solution for the public sector within hours, not months.
- A clear channel for the private sector to offer solutions. Reduces overall costs for delivering the solutions due to transparent requirements and automated validation process.
- Ability to combine solutions from different vendors to achieve a business goal.
- Enabling real-time economy analysis by offering dashboards highlighting current, historical and projected consumption of IT resources by public services.
Scenarios
Waldur Digital Marketplace supports a wide number of scenarios, which operator of Waldur can implement. The scenarios are complementary and could be combined to provide additional value for the target audience.
Application store
Waldur operator can enrich offerings to the users by providing a list of pre-validated IaaS, PaaS and SaaS offerings. Support and operations of all offerings is assured by central authority.
Gateway for SMEs
Waldur operator defines rules of engagements and allows SMEs to register and publish descriptions of their products and services, including pricing terms. Operator can validate offerings to make sure that they are honest and optimal for the public sector. In this scenario, Waldur Marketplace can serve as an extension to the tendering mechanism.
Marketplace for G2B and G2G services
Public agencies can expose their services for the business sector in a clear and transparent manner, hence allowing SMEs to consume them in a digital fashion.
Data embassy
A pre-agreed publishing and management mechanism for applications on the Marketplace allows to relocate services running on a Government cloud across data centers, including data centers located in other countries.
Real-time economy
Real-time economy is a concept, where decision making can use information about the ecosystem using actual situation. Enabler for real-time is digitization of processes. Waldur Marketplace allows to provide input for the decision making tools in the form of reporting about costs, service providers, sizes of operational teams and other aspects of service management.
Implementation
Digital Marketplace significantly simplifies offering of services to the public sector by offering a transparent digital pathwayfor service providers. Waldur Digital Marketplace builds upon a Waldur Government Cloud solution for enabling online deployments of the selected services without additional overhead. To assure successful implementation of the solution, an agile and evolving approach is suggested. It allows to mitigate the risks related to process integration and adaptation of policies. Principles for achieving a successful implementation are:
- Start with a minimal pilot Digital Marketplace deployment for collecting early customer feedback.
- In the pilot phase, expose at least 2 new applications in the Marketplace for validating provisioning experience.
- Adapt existing or devise new Digital Marketplace policies, processes and requirements, based on the feedback collected from the pilot phase.
- Launch a closed beta Digital Marketplace to validate the process with larger number of stakeholders.
- Create a partner ecosystem and develop local knowledge base for further adoption of Digital Marketplace.
- Production phase should be based on open policies.
Implementation journey
Requirements gathering and planning
Analyse market needs and typical operations.
Prepare a high level digitalization plan.
Pilot Marketplace
Deploy a pilot Marketplace with offerings under control of operator.
Adaptation of policies
Analyse and adapt policies for provisioning new services.
Adapt if there are obstacles to full digitalization.
Beta launch
Open Marketplace for a selected category of service providers.
Validate and tune procedures.
Knowledge development
Develop knowledge base of operator, end-customers and service providers. Perform hands-on trainings and seminars.
Production launch
Launch Marketplace for all qualified Service Providers.